Privacy Policy

Effective Date: 30 June 2026

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Best Foot Forwards ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website at https://www.bestfootforwardfhp.com or contact us about our services.

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We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Who We Are

Best Foot Forward is a UK-based sole trader providing foot health practitioner services.

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us using the details provided on our website.

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Information We Collect

We only collect personal information that you voluntarily provide to us.

This may include:

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• Your name

• Email address

• Telephone number

• Any information you include in a contact form or email enquiry

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If you subscribe to our newsletter, we will collect:

• Your name (where provided)

• Your email address

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We may also collect limited technical information automatically when you visit our website, such as:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of your visit

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This information helps us keep our website secure and functioning correctly.

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How We Use Your Information

We use your personal information to:

• Respond to your enquiries.

• Provide information about our services.

• Send newsletters or updates where you have chosen to subscribe.

• Improve our website and customer experience.

• Comply with legal obligations where necessary.

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We will only use your information for the purposes for which it was collected.

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Lawful Basis for Processing

Under UK GDPR, we process your personal information on the following lawful bases:

• Consent – where you have subscribed to our newsletter or requested marketing communications.

• Legitimate Interests – to respond to enquiries and operate our business efficiently.

• Legal Obligation – where we are required to retain or disclose information by law.

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You may withdraw your consent for marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

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Marketing Communications

If you subscribe to our newsletter, we may occasionally send you updates, news, promotions or information about our services.

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us.

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Sharing Your Information

We do not sell, rent or trade your personal information.

We do not routinely share your information with third parties.

We may only disclose information if required to do so by law or to comply with a legal obligation.

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Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

Although we take reasonable precautions, no method of transmitting information over the internet is completely secure.

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Data Retention

We only keep your personal information for as long as necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

When your information is no longer required, it will be securely deleted or anonymised.

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Cookies

Our website may use cookies to ensure the website functions properly and to improve your browsing experience.

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Cookies are small text files stored on your device.

You can control or disable cookies through your browser settings, although some parts of the website may not function correctly if cookies are disabled.

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Your Rights

Under UK data protection law, you have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of your personal information where appropriate.

• Request restriction of processing.

• Object to certain types of processing.

• Request transfer of your information where applicable.

• Withdraw consent at any time where processing is based on consent.

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To exercise any of these rights, please contact us using the details on our website.

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Third-Party Websites

Our website may contain links to other websites.

We are not responsible for the privacy practices or content of third-party websites. We encourage you to read their privacy policies before providing any personal information.

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Children's Privacy

Our website and services are not intended for children under the age of 16, and we do not knowingly collect personal information from children.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices.

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Any updates will be published on this page with the revised effective date.

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Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact Best Foot Forward using the contact details available on our website:

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Website: https://www.bestfootforwardfhp.com

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If you remain dissatisfied with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection. More information is available at https://ico.org.uk.